Pearl and Me

Terms and conditions

Refunds 

If in the unlikely event you receive your item and it's faulty please contact me with proof and a replacement will be sent once the faulty item has been returned to me. If you are unhappy with the quality of your item or the fabric is not what you expected a refund can be done once the item is sent back to me unworn and not damaged. (postage will not be covered by Pearl & Me). Returns for sizing will not be accepted as each item is handmade to order. 

Custom orders are none returnable and no refunds will be given unless the item is for some reason faulty, this is due to custom orders being specially made and to your required taste and often fabrics are orders in just for that order. 

Delivery

All items are handmade to order please allow up to 4 weeks (not including weekends) for your items to arrive. Items are posted 2nd class signed for. Custom orders may take longer this will be stated when ordering. 

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